Effective Date: June 25, 2023
1. Information We Collect
1.1. Personal Information: When you sign up for an account or use our services, we may collect personal information such as your name, email address, username, and any other information you choose to provide voluntarily.
1.2. Usage Data: We automatically collect certain information about your usage of the Software Sphere platform, including your IP address, browser type, device information, pages visited, and actions taken within the platform. This data is collected through cookies and similar technologies.
1.3. Communications: We may collect any information you provide when you communicate with us, such as support requests or feedback.
2. Use of Information
2.1. Provision of Services: We use the collected information to provide, maintain, and improve our platform, software tools, and services, as well as to personalize your experience. This includes account management, customer support, and communication regarding updates or changes to our services.
2.2. Analytics and Research: We may use aggregated and anonymized data to analyze usage patterns, trends, and statistics for internal purposes, such as improving our platform and developing new features. This data does not personally identify individuals.
2.3. Marketing and Promotions: With your consent, we may use your contact information to send you promotional emails or other marketing materials related to our services. You can opt-out of these communications at any time.
2.4. Legal Compliance: We may use and disclose personal information when required by applicable laws, regulations, legal processes, or governmental requests, as necessary to protect our rights, privacy, safety, or property, and to enforce our policies.
3. Data Sharing and Disclosure
3.1. Service Providers: We may share personal information with trusted third-party service providers who assist us in operating our platform and delivering services. These providers are contractually bound to handle data securely and are prohibited from using personal information for any other purpose.
3.2. Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, personal information may be transferred or disclosed as part of the transaction. We will notify you of any such change in ownership or control of your personal information.
3.3. Legal Requirements: We may disclose personal information if required to do so by law or if we believe in good faith that such disclosure is necessary to comply with legal obligations, protect our rights or safety, investigate fraud, or respond to a government request.
4. Data Security
We implement appropriate technical and organizational measures to protect the security of personal information. While we strive to use commercially acceptable means to protect your data, no method of transmission or storage is 100% secure. Therefore, we cannot guarantee its absolute security.
5. Third-Party Links
Our platform may contain links to third-party websites or services. We are not responsible for the privacy practices or the content of such websites. We encourage you to read the privacy policies of those third parties when accessing their websites or services.
6. Children's Privacy
Software Sphere is not intended for use by individuals under the age of 16. We do not knowingly collect personal information from children. If we become aware that we have collected personal information from a child without parental consent, we will take steps to remove such information promptly.
7. Your Rights
You have the right to access, update, and correct your personal information stored by Software Sphere. You may also request the deletion of your account and personal data, subject to any legal obligations or legitimate business interests. Please contact us using the information provided in Section 9 to exercise these rights or for any privacy-related concerns.
9. Contact Us
Please note that while we strive to resolve any issues promptly, it may take some time to investigate and respond to your inquiry.